Frequently Asked
Questions

No referral is needed. You can schedule an appointment directly through our website or by calling our clinic. All new patients begin with an initial consultation with our medical team.

Yes. All protocols and treatments are designed, prescribed, and supervised by licensed medical professionals including our Medical Director and supporting clinical team.

We are a self-pay clinic. We do not bill insurance directly, but we can provide superbills for patients who wish to submit claims to their insurance provider for potential reimbursement.

Your first visit includes a comprehensive consultation, health history review, and any necessary lab work. Please complete your patient intake forms online before arriving for a smoother experience.

We offer semaglutide and tirzepatide as part of our physician-directed medical weight loss program. The specific medication is determined based on your health profile, goals, and response to treatment.

Results vary by individual. Clinical studies show patients on GLP-1 therapies can lose 15-20% of their body weight over 12-18 months when combined with lifestyle modifications. Your provider will set realistic expectations during your consultation.

Common side effects include mild nausea, which typically subsides after the first few weeks. Our medical team monitors you closely and adjusts dosing to minimize side effects while maximizing results.

Peptides are short chains of amino acids that act as signaling molecules in the body. Therapeutic peptides can support recovery, sleep, immune function, tissue repair, and more. We offer over 50 targeted peptide protocols.

When prescribed and monitored by a licensed medical provider, peptide therapies have a strong safety profile. All of our peptides are sourced from FDA-registered pharmacies.

Depending on the peptide, administration may be via subcutaneous injection, oral capsule, nasal spray, or topical cream. Your provider will determine the best delivery method for your protocol.

Most patients notice initial improvements within 2-4 weeks, though full benefits may take 3-6 months depending on the peptide and your individual response. Consistent use as directed is important.

Most IV drips take between 30-60 minutes depending on the formulation. During your infusion, you can relax in our comfortable IV lounge.

Yes. All IV infusions are administered by trained clinical staff under physician supervision. We use sterile, medical-grade equipment and pharmacy-compounded formulations.

Frequency depends on your goals. Some patients benefit from weekly sessions, while others come monthly for maintenance. Your provider will recommend a schedule based on your needs.

Hormone optimization uses bioidentical hormones to restore levels that decline with age or due to medical conditions. We address thyroid, testosterone, estrogen, progesterone, DHEA, and other hormones based on comprehensive lab testing.

Symptoms like fatigue, weight gain, low libido, brain fog, mood changes, and sleep disruption can indicate hormonal imbalance. We use advanced lab panels to assess your levels and determine if therapy is appropriate.

Bioidentical hormones are molecularly identical to those your body produces naturally. Many patients and providers prefer them for their compatibility. Your provider will discuss the best approach for your specific situation.

We offer neurotoxins (Botox, Dysport), dermal fillers, PRP facials, microneedling, chemical peels, laser treatments, and corrective skincare protocols. All treatments are performed by trained medical professionals.

Downtime varies by treatment. Neurotoxins and fillers typically have minimal to no downtime. Laser treatments and chemical peels may require 3-7 days of recovery depending on the intensity.

We recommend scheduling a complimentary aesthetic consultation. Our team will assess your skin, discuss your goals, and create a customized treatment plan.

Yes. Many of our wellness products and prescribed medications can be shipped directly to your door through our online store and pharmacy partners.

Standard shipping typically takes 3-5 business days. Expedited options are available at checkout. Compounded medications may take an additional 1-2 days for preparation.

We ship to most states. Prescription availability may vary by state due to licensing regulations. Contact our team for specifics about your location.

We accept all major credit cards, debit cards, HSA/FSA cards, and CareCredit. Payment is due at the time of service.

Yes. We partner with CareCredit and offer in-house payment plans for qualifying treatment packages. Ask our team about financing options during your consultation.

We require 24 hours notice for appointment cancellations. Late cancellations or no-shows may incur a fee. Please review our financial policy agreement for full details.