Cancellation & Refund Policy
Last updated: August 2026
This policy covers every purchase made through Liquivida Wellness Center Aventura: prescription treatment orders, prepaid IV therapy appointments, digital gift cards, and in-clinic services.
Prescription Treatment Orders
You can cancel a prescription treatment order for a full refund at any point before a licensed medical provider finishes the medical review and releases the order to the pharmacy. If the provider decides the treatment is not clinically appropriate for you, we refund the order in full. Once the pharmacy has dispensed or shipped a prescription medication, the order cannot be returned or refunded. Dispensed medication cannot be restocked or resold.
Prepaid IV Therapy Appointments
To reschedule or cancel a prepaid IV appointment, contact the clinic before your appointment time. Approved refunds go back to the original payment method. A missed appointment with no notice is not automatically refundable; contact us and we will review it.
Gift Cards
Digital gift cards are not refundable except where the law requires it.
In-Clinic Services
In-clinic treatments and packages follow the terms shown at purchase. If a service did not go as expected, contact us and we will review it with you.
How Refunds Are Issued
Refunds go to the original payment method. Banks and card issuers post them on their own schedule, usually within 5 to 10 business days.
Contact Us
To cancel an order, reschedule an appointment, or request a refund: info@aventuramedspa.com or (786) 539-2552.